One home services company.
Every PresenceWave tool.
Meet Copperline Home Services, a family-run plumbing, heating and cooling, and electrical company. We took its website and set up everything PresenceWave offers around it: service requests, a seasonal tune-up offer, a home care blog, technician hiring, after-visit surveys and more, styled in Copperline's own colors and fonts. Every screen below is real.
Copperline is a demo business we built for this page. Its website uses Dispatch, one of our five free home services themes; everything with a PresenceWave label below was added with one snippet.
Get the right details before the truck rolls.
A request form that sorts the urgent from the routine
When the water heater is leaking, people book whoever answers first. Copperline's request form asks what's wrong, which trade it needs, how urgent it is and the ZIP code, so the dispatcher can send the nearest technician with the right parts. Every request lands in the dashboard and the office inbox at once.
- Text, dropdown and multiple-choice fields
- Styled to the site — no "embedded form" look
- A short contact form in the footer for questions that can wait
- Requests can go straight to your scheduling or CRM software with webhooks
Fill the quiet weeks with seasonal offers
The fall furnace tune-up, $89 for a 21-point check, runs as a banner across the top of every page. In spring Copperline swaps it for an AC tune-up from the dashboard, with no website update. A one-question poll asks visitors whether a text before the technician arrives would help, and a feedback tab catches anyone who didn't find what they needed.
A home care guide that answers "should I call someone?"
The Copperline Home Guide lives on Copperline's own domain, in its fonts and colors. How to keep pipes from freezing, what furnace noises mean, tank or tankless, when a warm outlet is an emergency: the posts answer what homeowners search for at 10pm, and bring them to Copperline when the answer is "call a pro".
- Seven themes, each restyled to the brand
- Categories, tags, paging, RSS and sitemap built in
- Schedule seasonal posts ahead, or publish from your own tools with the API
- Latest posts appear on the home page with the blog widget
Ask how it went while the fix is fresh.
Copperline's after-visit survey opens with the Net Promoter Score question, then asks what the job was, whether the technician arrived in the window and what went well. A QR code on every invoice and a short link in the follow-up text bring customers to it, and the answers decide who wins the monthly Copper Wrench award.
- NPS, multiple choice and free-text questions
- A thank-you offer, like a waived visit fee, on the last page
- Every response in the dashboard, exportable as CSV
Four emails a year that book the next tune-up.
Home Comfort Notes goes out at the start of each season: a short checklist, one small fix homeowners can do themselves, and the current offer. When the furnace needs a check in October, Copperline is the name already in the inbox. The signup page is on Copperline's domain, and subscribers are managed and emailed from the same dashboard.
- Double opt-in and one-click unsubscribe
- Compose emails or automate a welcome sequence
- Export your subscribers any time
Line up customers before the first truck arrives.
Copperline is adding a crew in Delaware County. The launch page counts down to the day the trucks roll out and collects a waitlist, which becomes a mailing list automatically, so the new technicians start with a full calendar.
- Countdown, waitlist and social-proof themes
- Every signup lands in its own mailing list
- On Copperline's domain, in Copperline's colors
A careers page that competes for skilled trades.
Good technicians have their pick of employers. Copperline's job board leads with what matters to them, a take-home truck, paid licensing and limited on-call weeks, and lists every role by trade: plumbing, HVAC, electrical apprenticeships and the dispatch desk.
- Filters by department, location and job type
- Benefits and mission shown above the roles
- Post and edit roles from the dashboard
Every truck is a billboard. Now you know which ones work.
One page for every profile
Copperline's links page puts service requests, the emergency line, the Care Club, the Home Guide, the Delaware County waitlist, the after-visit survey and careers in one place. It's the link on their Facebook and Nextdoor profiles, on their own domain and in their own colors.
- Clicks counted per link
- Drag to reorder, change any time
Short links and QR codes for print
Home services still sell on the street: the decal on every truck, the door hanger after a job next door, the invoice left on the counter. Copperline prints a QR code on each, pointing at a short link like go.copperlinehome.com/book, and sees exactly which ones get scanned.
It all looks like Copperline. It all reports to one place.
Styled to the last button
Every page and widget takes Copperline's navy and copper, and its fonts. Start from the brand colors on the domain, then fine-tune any page or widget with a live preview.
See what's working
Page views and events across the website, blog, job board, links page, launch page and survey, in one analytics view, including which truck and door hanger links get scanned. No extra tracking code.
Try everything first. Bring the whole team.
Test on your free app address
Every account gets its own yourname.presencewave.com address. Build the request form, the Home Guide and the survey there, click through them, share them with the team, then point your own domain at them when you're ready.
Invite as many collaborators as you like
There's no limit on team members. Copperline's dispatchers answer service requests, technicians read their survey results, and the owner writes the Home Guide, all in one workspace with no per-seat pricing.
Go live on your own domain
Connect your own domain and put each page on it: blog., jobs., links. and the rest. Your website only needs one snippet for all of its widgets.
Run a plumbing, HVAC or electrical company?
This can be yours this week.
Start free on your own app address, invite your team, and pick the tools you need. Add one snippet to your website when you're ready to go live.
Set up my company